Develop effective learning environments and approaches to student support and guidance
The use and value of appropriate learning technologies
Artificial Intelligence in education (AIEd) includes tools like chatbots, tutoring systems, feedback tools, and generative AI systems such as ChatGPT. These tools can provide explanations, feedback, practice opportunities, and support for writing, reasoning, and problem-solving.
Overall, meta-analyses suggest that AI can have positive effects on student learning, but the size and reliability of these effects vary. A broad review of AIEd found a very large effect on learning achievement, but also showed that outcomes depend on education level, discipline, learning mode, intervention duration, and geography (Tlili et al., 2025). Chatbot studies also report positive effects, particularly in higher education and short-term interventions (Wu & Yu, 2024), although newer evidence suggests these effects may be smaller after adjusting for publication bias and may depend on targeted implementation (Laun & Wolff, 2025).
Generative AI studies are promising but still emerging. Meta-analyses report positive effects for academic achievement, language skills, affective-motivational outcomes, and higher-order thinking (Sun & Zhou, 2024; Deng et al., 2025; Han et al., 2025; Chen & Cheung, 2025). However, effects are not consistent across all outcomes. For example, one meta-analysis found positive effects for achievement and higher-order thinking, but no significant effect on metacognition (Chen & Cheung, 2025). Other reviews also note methodological limitations, publication bias, and the need to distinguish improved AI-assisted outputs from genuine learning (Deng et al., 2025; Laun & Wolff, 2025).
When might I use GenAI?
When might I avoid GenAI?
This summary is based on eight recent meta-analyses of AI, chatbots, ChatGPT, and generative AI in education. Tlili et al. (2025) analysed 85 studies of AIEd and found large positive effects, but with important contextual moderators. Wu and Yu (2024) reviewed 24 chatbot studies and found stronger effects in higher education and short-term use. Laun and Wolff (2025) analysed 62 chatbot studies and found that effects were smaller after adjusting for publication bias. Sun and Zhou (2024) reviewed GenAI use with college students and found a medium positive effect on academic achievement. Zhu et al. (2025) found a smaller but significant effect of GenAI on student learning outcomes. Deng et al. (2025), Han et al. (2025), and Chen and Cheung (2025) provide newer evidence that GenAI and ChatGPT can support learning, but that effects vary by outcome, context, implementation, and study quality.

Chen, S., & Cheung, A. C. K. (2025). Effect of generative artificial intelligence on university students’ learning outcomes: A systematic review and meta-analysis. Educational Research Review, 49, 100737. https://doi.org/10.1016/j.edurev.2025.100737
Deng, R., Jiang, M., Yu, X., Lu, Y., & Liu, S. (2025). Does ChatGPT enhance student learning? A systematic review and meta-analysis of experimental studies. Computers & Education, 227, 105224. https://doi.org/10.1016/j.compedu.2024.105224
Han, X., Peng, H., & Liu, M. (2025). The impact of GenAI on learning outcomes: A systematic review and meta-analysis of experimental studies. Educational Research Review, 48, 100714. https://doi.org/10.1016/j.edurev.2025.100714
Laun, M., & Wolff, F. (2025). Chatbots in education: Hype or help? A meta-analysis. Learning and Individual Differences, 119, 102646. https://doi.org/10.1016/j.lindif.2025.102646
Sun, L., & Zhou, L. (2024). Does generative artificial intelligence improve the academic achievement of college students? A meta-analysis. Journal of Educational Computing Research, 62(7), 1676–1713. https://doi.org/10.1177/07356331241277937
Tlili, A., Saqer, K., Salha, S., & Huang, R. (2025). Investigating the effect of artificial intelligence in education (AIEd) on learning achievement: A meta-analysis and research synthesis. Information Development, 41(3), 825–842. https://doi.org/10.1177/02666669241304407
Wu, R., & Yu, Z. (2024). Do AI chatbots improve students’ learning outcomes? Evidence from a meta-analysis. British Journal of Educational Technology, 55(1), 10–33. https://doi.org/10.1111/bjet.13334
Zhu, Y., Liu, Q., & Zhao, L. (2025). Exploring the impact of generative artificial intelligence on students’ learning outcomes: A meta-analysis. Education and Information Technologies. https://doi.org/10.1007/s10639-025-13420-z